CSAT (Satisfaction)
Calculate CSAT (Satisfaction) instantly with the exact formula and a worked example.
CSAT (Satisfaction)
Ratings of 1pcs
Ratings of 2pcs
Ratings of 3pcs
Ratings of 4pcs
Ratings of 5pcs
CSAT
80%
Total responses
200
Average score
4.1/ 5
More about: CSAT (Satisfaction)
What it calculates
The “CSAT (Satisfaction)” calculator computes CSAT in % from 5 parameters: ratings of 1 (pcs), ratings of 2 (pcs), ratings of 3 (pcs), ratings of 4 (pcs), ratings of 5 (pcs).
Applied in business management, unit economics, and financial modeling.
Example calculation
With parameters Ratings of 1 = 5 pcs, Ratings of 2 = 10 pcs, Ratings of 3 = 25 pcs, Ratings of 4 = 80 pcs, Ratings of 5 = 80 pcs the result is 80 %.
How to use
- Enter ratings of 1, ratings of 2, ratings of 3, ratings of 4 and ratings of 5 — each field above is adjustable with a slider.
- CSAT (%) is calculated automatically as you type.
- Check the worked example below to see the formula applied to real numbers.
- Copy the result or bookmark this calculator.
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FAQ
How is CSAT (Satisfaction) calculated?
The CSAT (Satisfaction) calculator computes CSAT (in %) from ratings of 1, ratings of 2, ratings of 3, ratings of 4, ratings of 5. Enter your values above and the exact formula is applied instantly; a worked example with real numbers is shown below.
Is the CSAT (Satisfaction) calculator free?
Yes. It is completely free, needs no signup, runs entirely in your browser, and sends no data to any server.
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